Custom Moon Phase & Names Wooden Frame – Personalised Lunar Gift
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Celebrate life’s most meaningful moments with our Custom Moon Phase & Names Wooden Frame, a personalised gift that combines astronomy, sentiment, and craftsmanship. Enter a birth date, anniversary, or special occasion to reveal the moon’s exact phase on that day — a unique keepsake for space lovers and anyone who appreciates the beauty of the cosmos.
Why You’ll Love This Moon Phase Gift
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Personalised Lunar Display – Discover the moon’s phase on any chosen date for a truly one-of-a-kind gift.
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Custom Engraved Names – Add names or meaningful text to make it even more special.
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Educational & Unique Design – Learn about the lunar cycle while celebrating life’s milestones.
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Premium Craftsmanship – Expertly made with high-quality wood and coated paper for a lasting finish.
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Perfect Gift for Space Lovers – Ideal for Valentine’s Day, birthdays, anniversaries, or stargazing enthusiasts.
Product Details
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Material: Wood & Coated Paper
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Customisation: Enter any date to reveal the moon’s phase and add personalised text.
Give a gift that connects love and the universe with this custom moon phase wooden frame — a beautiful and meaningful keepsake for any occasion. Click Customise Now to create yours today.
Returns & Refund Policy
At Customise Now, we take pride in crafting personalised, made-to-order gifts that are unique to you. Because each item is custom-made, we do not accept returns or refunds for change of mind or errors in your order.
Here’s what we can do for you:
1. Damaged, Defective, or Customisation Errors
We’ll gladly repair, replace, or refund your order if:
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The item arrives damaged,
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There’s a manufacturing defect, or
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It doesn’t match your submitted customisation details (e.g., wrong photo or colour).
If this applies to you, please contact us within 60 days of receiving your order with:
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Your order number,
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A description of the issue, and
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Clear photos showing the problem.
We’ll review and respond within 48 hours, with next steps for a refund or replacement.
2. Returns for Non-Personalised Items
We’re happy to accept returns on non-custom products (when applicable), provided they’re unused, in their original packaging, and returned within 60 days of delivery. Please contact our team to arrange the return.
3. Exchanges & Store Credit
Prefer to exchange instead of refund? Let us know—if suitable, we’ll offer an exchange or store credit that you can use on future orders.
Policy Summary Table
| Item Type | Return Period | Conditions |
|---|---|---|
| Personalised (customised) | N/A | No change-of-mind returns; only accept for genuine faults. |
| Damaged or defect | 60 days | Send photos + order number for evaluation. |
| Non-personalised items | 60 days | Must be unused and in original packaging. |
60-Day Return Policy
At Customise Now, we stand behind the quality of our products and our commitment to exceptional craftsmanship. Our 60-Day Return Policy begins from the date of delivery, giving you peace of mind when ordering with us.
Every order goes through strict quality control checks before shipping to ensure it meets our high standards. We encourage customers to review product descriptions and customisation details carefully before placing an order, as personalised items are created uniquely for you.
While we cannot accept returns for change of mind on custom-made items, we will gladly repair, replace, or refund any order with a manufacturing defect, damage in transit, or customisation error, provided you contact us within 60 days of delivery with the necessary details and photographs.
For non-personalised products, unused and in original condition, returns are accepted within the same 60-day window.
