Processing Time Policy
Last Updated: 23rd March 2025
At Customise Now, all of our products are made to order — carefully crafted just for you. Because of this, processing times may vary depending on the type and complexity of the item.
🕒 Standard Processing Time
Most orders are processed and prepared for shipping within 3–7 business days.
However, some customised products may require a bit more time due to design detail, production methods, or high order volumes.
❗ Things to Keep in Mind:
-
You will receive a confirmation email once your order has been placed, and a second email with tracking info once your order has shipped.
-
Orders with multiple customised items may be packaged together and shipped once all items are ready.
-
During peak periods, processing may take slightly longer than usual — we appreciate your patience while we handcraft your unique items.
We’re committed to quality, and we promise it’ll be worth the wait! 💖
Have a question or deadline in mind? Reach out anytime at sales@customisenow.com.
