Privacy Policy

Effective Date: 23rd March 2025

At Customise Now, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. What Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Personal Details: Name, shipping/billing address, email, and phone number.

  • Payment Info: We do not store your credit/debit card details. All transactions are securely processed via Shopify Payments or PayPal.

  • Order History: Products you've purchased or viewed.

  • Device Info: IP address, browser type, time zone, and browsing behavior on our site.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders.

  • Communicate with you about your order or inquiries.

  • Send marketing emails (only if you opt in).

  • Improve our website and customer experience.

  • Prevent fraud or suspicious activity.

3. Sharing Your Information

We do not sell or rent your personal information. We only share your data with trusted partners who help us run our business, such as:

  • Shopify (our ecommerce platform).

  • Payment providers (like PayPal or Shopify Payments).

  • Shipping carriers (for order delivery).

  • Email marketing tools (if you subscribe to updates).

Each partner is contractually obligated to keep your information secure.

4. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Withdraw consent for marketing at any time.

  • Request a copy of the information we hold about you.

To do any of the above, just contact us at sales@customisenow.com

5. Data Retention

We keep your order information for our records unless you ask us to delete it. This helps us handle returns, warranties, and customer service.

6. Cookies

Our website uses cookies to:

  • Keep track of your shopping cart.

  • Remember your preferences.

  • Help us understand how visitors use our site.

You can adjust your browser settings to block cookies, but it may affect your shopping experience.

7. Contact Us

If you have questions about this policy or your data, please reach out to us:

📧 Email: sales@customisenow.com